For Best Buds tier, can you ship to 2 different addresses?!
Yes, at the end of the Kickstarter project, we will ask you for 2 different addresses to ship your games. If you only have 1 address, that’s fine too! Last updated: Wed, May 14 2014 7:47 pm EDT
Where will you ship the Board Game?!
We will be using Amazon to fulfill our orders and they will ship ANYWHERE in the world. Last updated: Tue, May 6 2014 7:00 pm EDT
When will I receive the Board Game?!
We are aiming with a month buffer time to have it in your hands by November 2014. November is the latest time you will receive the game. You might get the game sooner if everything goes perfectly! Just in time for Thanksgiving and the holidays! Last updated: Mon, May 5 2014 1:38 pm EDT
What is Pot Farm Grass Roots on Android?
Pot Farm Grass Roots is currently in beta on Android Google Play Store, not available in the United States. Kickstarter backers will get the opportunity to play Pot Farm Grass Roots on their compatible Android devices even if they live in the US! We will be collecting backer emails after the campaign ends to send you a unique key to access Pot Farm Grass Roots on your compatible Android device! Last updated: Mon, May 5 2014 4:46 pm EDT
How big is the game?!
The game box will be 12” x 12” x 3”, with a high quality print found in most $60 and above board games. The weight of the box will approximately be 4 pounds. Last updated: Mon, May 5 2014 1:29 pm EDT
What are the T-shirt Sizes?!
We will be printing our shirts with soft awesome American Apparel T-shirts. The sizes will be XS-XXL and we will get your t-shirt sizes after the Kickstarter campaign ends! Last updated: Mon, May 5 2014 4:46 pm EDT
When will my Credit Card get charged?!
Your credit card will get charged at the end of the campaign, June 4th, 2014 and only if we reach our goal! Last updated: Wed, May 7 2014 12:08 pm EDT
What is PFBG In-Game Storage Item?!
In Pot Farm Facebook, there are various storage items that provide players storage space to stash their unused buildings and contraptions for later use. The PFBG In-Game Storage Item will be never given out to anyone ever, and will occupy only 1 tile space on Pot Farm Facebook. It will provide 200 storage space, which is the highest amount ever created! Last updated: Wed, May 7 2014 3:53 pm EDT
Will the Hemp Bag cause shipping issues?!
Industrial hemp is legal and should not pose any problems clearing customs! Last updated: Wed, May 21 2014 2:05 pm EDT
Why is the Best Bud + T-shirt Tier delivered by Nov. 2016?!
That was a typo and unfortunately can’t be changed now! Rest assured it’s the same delivery as the other tiers at Nov. 2014! Last updated: Fri, May 30 2014 2:32 pm EDT
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.